Monthly Special!

COMPUTER Solutions

Virus Removal

Our Virus and Spyware Removal service will find and remove what your virus protection software misses.  Most system failures and reports of data loss are a direct result of viruses, spyware, malware, worms, trojan horses, bots, adware and root kits.  Our professional technicians can fix all malicious scripts and repair all damaged Registry files, leaving you with a healthy computer.

What is included in our Virus & Spyware Removal service:

  • Remove all viruses, spyware, malware and rootkits on the computer
  • Repair any operating system issues and damaged Registry files
  • Restore any internet blocking proxies or scripts
  • Apply system tweaks and performance modifications
  • Install operating system latest security and critical updates
  • Test operating system for proper and optimal functionality
  • Provide basic preventative training

Need Service?

We are ready to help you!  Call us right now, we are available any day of the week, at (773) 724-2414.  If a technician is not available, simply specify your need on our voice-mail and your message will automatically be emailed to our service technicians. You can also submit a Service Request Ticket below, directly into our Support System. We’ll get back to you within 24hrs.

 

 

Have a VIRUS problem? Submit a Service Request

Computer Tune-Up

Is your computer slow, does it suddenly freeze, do you get a lot of pop-up ads, or weird messages, is it taking longer and longer to boot up every day?  Our Computer Tune-Up Service can improve the performance of your system!  If left untreated, your computer will have to work harder,  increasing power consumption and aging it faster. Avoid permanent damage to your system! Our service will help your computer run faster and more efficiently, which will result in a happy, longer living computer.

What is included in our Computer Tune-Up service:

  • Eliminate pop-ups, error messages, computer freezes, crashes
  • Repair any operating system issues and damaged Registry files
  • Clear cookies from all browsers & all users on system
  • Apply system tweaks and performance modifications
  • Complete removal of sluggish internet tool-bars
  • Apply the latest Microsoft definitions and security updates
  • Install the Microsoft antivirus program if yours is outdated

Need Service?

We are ready to help you!  Call us right now, we are available any day of the week, at (773) 724-2414.  If a technician is not available, simply specify your need on our voice-mail and your message will automatically be emailed to our service technicians. You can also submit a Service Request Ticket below, directly into our Support System. We’ll get back to you within 24hrs.

 

Is your computer slow? Submit a Service Request

Business Services

Buciotek is available is to handle all of your small business computer support needs. Our support team can help your business maintain your system up to date and working efficiently. You spend more time on improving your core business and less time worrying about the technology. While you focus on your  business, we focus on the technology and how to keep it running. You can trust us to service and maintain your systems, provide user support, and deliver strategic technology consulting and network upgrades that improve your bottom line.

By taking a team oriented approach, leveraging technology, and working closely with our customers, Buciotek can help you produce results that will give you the edge needed to succeed in today’s increasingly competitive market.

Rates

Current business rates are $100 an hour with a one hour minimum for on-site service.  After the first hour, we bill at $25 in 15-minute increments. We also offer discount rates on projects longer than 1 day. For ongoing support we offer a 40% discount on pre-purchased time.

Note: A  $35 trip charge may apply for locations outside the Chicago-land area.

Cancellation Policy

We understand the difficulties of taking time out of your busy day to schedule a technician and your business is very much appreciated.  However, in order to maintain a fair fee structure to all customers, and do our best to meet customer’s diverse time schedules we must enforce the following policies:

  1. If you cancel the appointment with at least 24 hrs. notice you will not be charged a fee.  However, if you cancel between 4 hrs. and 24 hrs. from the scheduled time of the appt. you will be charged a fee of $50.  If you cancel within 4 hrs. or our technician shows up and no one is there, you will be charged our full 1-hour min. charge of $100.
  2. There is not charge if you reschedule your appointment. The rescheduled appointment. is subject to the same minimum service charges and cancellation policy as the first appointment
  3. You may call us anytime during our business hours (8:00 AM to 8:00PM Monday through Saturday) to cancel or change your appointment per the guidelines listed above.

 

Submit a Service Request